Hiring moving services is confusing: who ships what? Which items will freight carriers take? How do you get cargo from A to B?
A reliable courier service and freight logistics company will give you peace of mind that your precious cargo will arrive on time and in pristine condition. Knowing how to hire a good service involves asking potential contractors the right questions.
Before you hire any courier or freight logistics company, ask them everything on this checklist to make sure you’re getting the best service possible.
When to Find a Courier Service
Whether you regularly need to send parcels across town in the same hour or occasionally have a large international shipment, it’s handy to have a courier and delivery service on speed dial.
If your logistics staff spend more time trying to arrange freight shipping or hand-delivering parcels across town, it’s time to look at hiring a regular service. Having a courier that you can rely on means your in-house staff can focus on core business tasks, improving productivity and reducing overall costs.
Top Questions to Ask When Hiring Moving Services
Before you sign a contract with any courier service, make sure they’re the right one for your business. Ask these questions to cover the essential information before you confirm your courier!
1. What Insurance Do You Have?
Any courier service should have good insurance cover and be willing to provide the paperwork to prove it.
While every freight operator endeavors for smooth shipping every time, things can happen outside their control sometimes. You need to know that your cargo will be covered for any damages or loss – including delayed delivery, too.
2. What Won’t You Ship?
Some states won’t allow certain items shipped over state lines or internationally without the proper licensing. Shipping rules can apply within some states, too, where the cargo is particularly hazardous or restricted.
If you’re sending packages that contain any potentially hazardous materials it’s important to check that your courier is licensed to ship them. Check all the paperwork and find out exactly what restrictions lie on your products.
Knowing the restrictions means you’ll be able to find a fully licensed and appropriate courier that has experience handling your hazardous items.
3. How Fast Can You Handle My Freight?
Slower shipping times mean lower costs – but what if you need to get your cargo somewhere fast?
Find out if your courier service offers a same-day, same-hour, pre-scheduled, and on-demand options for your packages. You might not always need to use expedited shipping services – but it helps to have it ready when you need it.
4. Do You Have Experience with Shipping Products Like Mine?
If you have unusual items to ship or special requirements like refrigeration it’s essential that your courier has experience with these requests.
Being the first customer with an unusual or specific logistics request risks things going wrong. Knowing that your courier service is prepared and equipped to handle large or unusual cargo will put your mind at ease and ensure your packages reach their destination on time and in perfect condition.
5. Can I Speak to Some Happy Customers?
Website testimonials don’t mean a thing: unscrupulous companies can add fabricated ones to make them look better.
Ask for the details of customers with similar shipping requirements to you. If this breaches data policy, ask your details to be sent to these customers to request a testimonial instead.
Make sure you speak to people who have used the courier service and are willing to provide a positive testimonial in person or via email. This will give you confidence that the moving service can deliver on their promises.
6. Do You Offer Warehouse Services?
If you frequently ship or store goods, warehousing services should be something you consider. Using a third party warehouse service with your courier will reduce overall storage and shipping costs as well as aid expedited delivery times.
Running your own warehouse is a costly operation, especially if your stock has high and low seasons throughout the year. A delivery service with warehousing options could reduce your overheads and be flexible with your seasonal storage demands.
For example, you won’t need to invest a lot of capital in warehouse and distribution equipment, such as RFID readers or bespoke sorting software.
You may also need specialist equipment and logistics management, such as refrigeration services for perishable items. This is expensive to set up yourself, but a specialist warehouse service will already have all the systems and equipment in place.
7. Will You Complete All Required Paperwork?
A courier carrying special cargo should be willing to shoulder the responsibility of the paperwork relating to special licenses. They’re the experts, not you, so having the correct papers should be part of the service.
Any import or export processes can also be incredibly confusing for businesses not used to shipping freight internationally on a regular basis. A courier service willing to assist you with the paperwork will help reduce the risk of errors and give you peace of mind.
8. How Can I Track My Shipment?
You want to know where your package is at all times. A courier service that doesn’t offer tracking on your cargo isn’t going to gain your trust!
Find a logistics and delivery service that offers parcel, package, and cargo tracking as standard. You’ll be able to keep an eye on their reliability as you see your freight or parcels delivered on time, every time.
Find a Reliable Moving Service in Florida
Whether you want to send a parcel across town in time for that afternoon meeting or find a regular air freight courier, the questions above will help you to find the right service.
Quality and reliable moving services in Florida are easy to find if you know where to look. Hint: it’s us! Contact us today to find out more about our specialist courier services, expedited delivery guarantees, and warehousing options.